P-Series PBX & YCM Updates (October 2025): Smarter, Simpler, and More Connected Business Communication in Pakistan

P-Series PBX & YCM Updates (October 2025): Smarter, Simpler, and More Connected Business Communication in Pakistan

Recommended for you

Contact Center As A Service (CCaaS): Everything Your Business Needs To Know

Contact Center As A Service (CCaaS): Everything Your Business Needs To Know

October 15, 2025 • 12 min

Contact Center
AI Features in Yeastar P-Series PBX: Real Value for Businesses in Pakistan - Not Just Hype

AI Features in Yeastar P-Series PBX: Real Value for Businesses in Pakistan - Not Just Hype

October 28, 2025 • 14 min

PBX Systems
Yealink IntelliFocus: Transforming Video Meetings for Pakistani Businesses

Yealink IntelliFocus: Transforming Video Meetings for Pakistani Businesses

November 8, 2025 • 14 min

Video Conferencing

Discover Yeastar's latest P-Series PBX and YCM updates featuring Omnichannel Message API, enhanced Text-to-Speech, TAPI integration, and bulk management tools for Pakistani businesses.

Smarter, Simpler, and More Connected Business Communication

In today's fast-moving world, customers expect quick, personalized responses — whether they message you on WhatsApp, call your support line, or chat on your website.

For many Pakistani companies, handling all these channels separately can be stressful, time-consuming, and prone to errors.

That's exactly what Yeastar's October 2025 P-Series PBX and YCM updates are designed to solve.

These updates transform your traditional PBX into a smart, integrated communication system — powered by AI, automation, and omnichannel messaging.

As the official Yeastar distributor in Pakistan, Advance Resources ensures every business — from startups to large enterprises — can deploy these innovations locally, with full technical support, installation, and maintenance.

Omnichannel Message API — One Hub for All Conversations

The biggest highlight in this update is the Omnichannel Message API, which lets your PBX integrate with third-party messaging tools.

What It Does

The PBX can now send and receive session data (like sender, receiver, message type, and chat ID) to or from external platforms such as CRMs, chatbots, and social apps.

In simpler terms: Your PBX becomes the central bridge connecting WhatsApp, Facebook Messenger, website chat, and internal CRM systems — all under one roof.

What This Means for Pakistani Businesses

Most local companies use separate tools — WhatsApp for customers, email for orders, CRMs for follow-ups. This new API unites everything, enabling you to:
  • Handle WhatsApp, Facebook, and Web-chat messages from one dashboard
  • Use chatbots for automated replies or appointment confirmations
  • Route all conversations through the same PBX for reporting and analytics
  • Track customer satisfaction in real time
Example: A Karachi-based e-commerce company can now answer WhatsApp queries, track orders in CRM, and record communication history in one place — no manual switching or copy-pasting.
Omnichannel Message API — One Hub for All Conversations

Enhanced Text-to-Speech (TTS) — Human-Like Voices for a Better Experience

Yeastar P-Series PBX now integrates AWS Polly Neural Text-to-Speech (NTTS) — a next-generation voice engine that makes automated messages sound far more natural and professional.

What's New
  • Expressive, lifelike voices for IVR menus and announcements
  • Dynamic TTS variables in Call Flow Designer — enabling self-service systems that speak customized data
Example Use Case

Your system can automatically tell callers: "Dear Mr. Ali, your order is ready for pickup," or "Your balance is Rs. 3,250."

No need for pre-recorded voice-overs — just pure, automated efficiency.

Why It Matters in Pakistan

Businesses like call centers, courier companies, banks, and healthcare providers can deliver real-time updates in natural voices, improving trust and customer engagement.
Enhanced Text-to-Speech (TTS) — Human-Like Voices for a Better Experience

Improved TAPI Integration — Click to Call Directly from Your CRM

The Linkus PC Client now supports multi-user remote access and auto-reconnection, letting users place calls straight from their Windows-based CRM or ERP software.

Business Impact

Sales teams using HubSpot, Zoho, or Bitrix24 can now:
  • Click a number inside the CRM to call instantly
  • Save time and ensure no lead is missed
  • Automatically log call activity for follow-ups
Improved TAPI Integration — Click to Call Directly from Your CRM

One-Tap Send-to-Voicemail — Because Every Call Matters

The Linkus mobile and desktop apps now allow users to send incoming calls directly to voicemail with a single click (except iOS).

Perfect for those moments when you're in a meeting but don't want to miss the customer.

This ensures calls are saved and customers still feel attended to.

Expanded Auto-Provisioning Support — 500+ IP Phones Ready to Go

Between September and October 2025, Yeastar added support for new IP phone models from Yealink IP Phone, Gigaset, Snom, and Fanvil, including:
  • Yealink IP Phone — T3, T4 & T5 Series
  • Gigaset — C530 IP, COMFORT 5xx IP
  • Snom — D810, HD331
  • Fanvil — H1-2 Wire
This results in faster deployment and better compatibility for Pakistani companies expanding branches or departments.

Yeastar Central Management (YCM) Updates

The YCM platform enables resellers, partners, and IT managers to manage multiple PBXs from a central cloud dashboard.

This October update enhances efficiency for large-scale deployment.

Batch CDR Download — Easier Billing and Reporting

The new Batch CDR Download feature makes data extraction across multiple Cloud PBXs far simpler.

Key Capabilities
  • Create download tasks by time or communication type
  • Track progress centrally
  • Store files in a File Repository
Pakistan Use Case

IT service providers can now generate billing reports for multiple clients automatically — saving hours per month.

PBX API Bulk Access — Centralized Control at Scale

Administrators no longer need to log into individual PBXs. They can access all APIs from one central interface.

Benefits
  • Eliminates repeated configuration work
  • Ensures consistent setup standards
  • Allows integration with custom dashboards or billing systems

Why These Updates Matter for Pakistan

Pakistan's business sector is rapidly moving toward VoIP, automation, and AI-powered communication tools.

These new P-Series and YCM features align perfectly with the needs of modern organizations.
  • For Enterprises: Centralized control reduces IT overhead. Better customer tracking and reporting.
  • For SMEs: WhatsApp + CRM integration = faster service, fewer mistakes.
  • For IT Providers: Bulk access and batch reporting boost efficiency and profit margins.
With Advance Resources as your trusted local partner, you gain full access to Yeastar's official ecosystem — plus deployment, training, and 24/7 support designed for Pakistani businesses.

Advance Resources: Your Trusted Yeastar Partner in Pakistan

As the official Yeastar distributor, Advance Resources provides complete communication solutions — from hardware to cloud PBX deployment.

Our Key Solutions
  • Yeastar P-Series PBX — Cloud, Appliance, Software Editions
  • Yealink IP Phones & Video Conferencing
  • VoIP Infrastructure & Network Services
  • AMC & After-Sales Support

How to Upgrade or Get Started

Existing Users

Upgrade your P-Series firmware through the portal to unlock new features.

New Customers

Start a 30-day free trial via Advance Resources and experience omnichannel messaging, AI transcription, and TTS.

Resellers

Use YCM for centralized control, CDR batch downloads, and bulk PBX management.

Recent Highlights

From Yeastar + Advance Resources:
  • Sep 2025: AI Call Transcription & Summary, Virtual Fax
  • Aug 2025: Bulk Messaging Tools
  • Jul 2025: Call Flow Designer Improvements
  • Jun 2025: Linkus CarPlay
  • May 2025: Teams & Dynamics 365 Integration

FAQs

Q1: What is Yeastar P-Series PBX?

A unified communication system for calls, chat, video, and automation.

Q2: What is YCM?

A cloud platform to manage multiple PBXs remotely.

Q3: Need special hardware?

No — most updates work after firmware upgrades.

Q4: Integrate with WhatsApp or CRM?

Yes — via the new Omnichannel Message API.

Q5: Is Advance Resources official?

Yes — the official Yeastar distributor in Pakistan.

Conclusion: Smarter Communication Starts Here

The October 2025 updates to Yeastar P-Series PBX and YCM mark a major step toward AI-powered, connected, and automated communication.

For businesses in Pakistan, this means more automation, better customer service, and easier management — backed by Advance Resources.

Your communication shouldn't just work — it should grow with your business.

Let Advance Resources help you upgrade, automate, and simplify your entire communication ecosystem.

To Work together,Let's Chat

Our team of experts is ready to collaborate with you every step of the way , from initial consultation to implementation.

Contact Us Today!

Write to us

info@ar.com.pk

Call Us

+92 300 5710318
+92 42 35710318

Our Office

Office #53, P (Paradise) Floor I.T Tower 73-E1 Hali Rd Gulberg III Lahore, Pakistan
Feedback

Your feedback helps us grow—share your thoughts and make a difference.

© Advance Resources 2025 All right reserved.