In today's fast-moving world, customers expect quick, personalized responses — whether they message you on WhatsApp, call your support line, or chat on your website. For many Pakistani companies, handling all these channels separately can be stressful, time-consuming, and prone to errors. That's exactly what Yeastar's October 2025 P-Series PBX and YCM updates are designed to solve. These updates transform your traditional PBX into a smart, integrated communication system — powered by AI, automation, and omnichannel messaging. As the official
Yeastar distributor in Pakistan, Advance Resources ensures every business — from startups to large enterprises — can deploy these innovations locally, with full technical support, installation, and maintenance.
Omnichannel Message API — One Hub for All Conversations
The PBX can now send and receive session data to or from external platforms like WhatsApp, Facebook Messenger, website chat, and CRMs—uniting all customer conversations under one dashboard. This enables businesses to handle multiple channels, use chatbots for automated replies, and track customer satisfaction in real time.
Enhanced Text-to-Speech (TTS) — Human-Like Voices
Yeastar P-Series PBX now integrates AWS Polly Neural Text-to-Speech, making automated messages sound natural and professional. With dynamic TTS variables in Call Flow Designer, your system can automatically tell callers personalized information like "Dear Mr. Ali, your order is ready for pickup" or "Your balance is Rs. 3,250."
Improved TAPI Integration — Click to Call from CRM
The Linkus PC Client now supports multi-user remote access and auto-reconnection, letting sales teams place calls directly from Windows-based CRM or ERP software like HubSpot, Zoho, or Bitrix24. This saves time and ensures no lead is missed, especially useful for remote teams in Pakistan.