Yeastar PBX Retail Solution: Transforming Retail Communication in Pakistan
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Empower your retail business with Yeastar PBX — a complete communication solution for call centers, omnichannel messaging, and mobility. Available across Lahore, Karachi, Islamabad & nationwide from Advance Resources.
Complete Communication for Retail Success
In today's fast-paced retail world, every missed call can mean a missed sale. Whether you're running a single store in Lahore or managing multiple franchise outlets across Karachi and Islamabad, customer communication is the heartbeat of your business. That's where the Retail Solution, powered by Advance Resources, comes in — a complete communication ecosystem designed to simplify collaboration, improve customer service, and drive business growth for retail operations across Pakistan.
Why Communication Matters in Retail
In retail, communication connects everything — from your sales team engaging customers to your warehouse staff ensuring on-time delivery. Most businesses in Pakistan still rely on traditional phone systems that are expensive, rigid, and disconnected from modern tools like WhatsApp, CRM, or video calling. With Yeastar PBX, you can change that story. It's a modern cloud-based phone and communication system that brings together voice, messaging, video, and CRM integration — all in one easy-to-manage platform.
Call Center — The Heart of Retail Communication
Whether you're managing customer support, handling orders, or responding to product inquiries, your call center is where first impressions are made. Yeastar's Call Center Solution helps you streamline workflows, improve customer satisfaction, and empower agents to handle every call like a pro.
- Connect customers instantly with the right department using ACD, IVR, and intelligent call routing
- Enhance customer experience with features like queue callback, in-queue announcements, and holiday greetings
- Visual Queue Panel to manage live call traffic easily
- Monitor and improve performance using SLA tracking, wallboards, and real-time reports
- Integrate with your CRM or Helpdesk — no more switching between tools
Omnichannel Messaging — Be Where Your Customers Are
Today's customers want flexibility. Some prefer calling, others want to text on WhatsApp or send an SMS. With Yeastar's Omnichannel Messaging, you can connect all these communication channels — phone, message, and video — under one single platform.
- Message customers through one business number
- Manage all conversations in a single unified inbox
- Switch from chat to call in one click
- Integrate unlimited WhatsApp or SMS trunks for multiple stores and teams
Linkus UC Clients — Stay Connected Anywhere
In retail, your team is always on the move. From store floors to logistics, mobility is key. Linkus UC Clients make it easy for your staff to stay connected no matter where they are — in-store, on the road, or working remotely.
- Internal calling, instant messaging, and video conferencing
- Presence indicators and company-wide phonebook
- Call flip and switch between devices
- Team chat, file sharing, and call recording
- Remote working capabilities
Multisite Interconnect — Connect All Your Stores
Running multiple stores or franchises across Pakistan? Yeastar PBX makes it easy to interconnect your head office, branch stores, warehouses, and mobile teams. You can make free internal calls between all company extensions, improving collaboration and slashing telecom costs.
Department-Wise Benefits
Different departments benefit in different ways:
- Sales Teams: Linkus UC Clients for mobile, desktop & web, presence & phonebooks for quick access, team chat & video meetings, call flip, auto-clip, and remote working tools.
- Customer Service: Integrated call center & omnichannel messaging, smart IVR, call routing, and queue callbacks, CRM and helpdesk integration, works seamlessly with Yealink, Jabra, Poly, and EPOS headsets.
- Warehouse & Logistics: Mobile & desktop Linkus UC apps, team chat and presence visibility, video call and intercom for quick coordination, DECT phone integration for hands-free mobility, paging system for instant alerts.
Why Choose Advance Resources in Pakistan
Advance Resources is the official distributor of Yeastar and Yealink in Pakistan, offering end-to-end business communication solutions. From installation and configuration to ongoing support and integration, we help retail businesses modernize their communication systems for better efficiency and growth.
- Official Yeastar & Yealink Partner
- Local technical support team
- On-site deployment across Lahore, Karachi & Islamabad
- Scalable packages for SMEs and enterprises
- End-to-end communication, IT, and networking solutions
To Work together,Let's Chat
Our team of experts is ready to collaborate with you every step of the way , from initial consultation to implementation.
Contact Us Today!