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Transforming Retail Communication in Pakistan
In today's fast-paced retail world, every missed call can mean a missed sale. Whether you're running a single store in Lahore or managing multiple franchise outlets across Karachi and Islamabad, customer communication is the heartbeat of your business.
That's where Yeastar PBX Retail Solution, powered by Advance Resources, comes in — a complete communication ecosystem designed to simplify collaboration, improve customer service, and drive business growth for retail operations across Pakistan.
That's where Yeastar PBX Retail Solution, powered by Advance Resources, comes in — a complete communication ecosystem designed to simplify collaboration, improve customer service, and drive business growth for retail operations across Pakistan.
Why Communication Matters in Retail
In retail, communication connects everything — from your sales team engaging customers to your warehouse staff ensuring on-time delivery.
But here's the challenge:
Most businesses in Pakistan still rely on traditional phone systems that are expensive, rigid, and disconnected from modern tools like WhatsApp, CRM, or video calling.
The result?
Lost customers, delayed responses, and reduced efficiency.
With Yeastar PBX, you can change that story. It's a modern cloud-based phone and communication system that brings together voice, messaging, video, and CRM integration — all in one easy-to-manage platform.
Let's break down how this solution helps every part of your retail business thrive.
But here's the challenge:
Most businesses in Pakistan still rely on traditional phone systems that are expensive, rigid, and disconnected from modern tools like WhatsApp, CRM, or video calling.
The result?
Lost customers, delayed responses, and reduced efficiency.
With Yeastar PBX, you can change that story. It's a modern cloud-based phone and communication system that brings together voice, messaging, video, and CRM integration — all in one easy-to-manage platform.
Let's break down how this solution helps every part of your retail business thrive.
1. Call Center — The Heart of Retail Communication
Whether you're managing customer support, handling orders, or responding to product inquiries, your call center is where first impressions are made.
Yeastar's Call Center Solution helps you streamline workflows, improve customer satisfaction, and empower agents to handle every call like a pro.
Key Benefits for Retail Businesses:
Yeastar's Call Center Solution helps you streamline workflows, improve customer satisfaction, and empower agents to handle every call like a pro.
Key Benefits for Retail Businesses:
- Connect customers instantly with the right department using ACD, IVR, and intelligent call routing.
- Enhance customer experience with features like queue callback, in-queue announcements, and holiday greetings.
- Visual Queue Panel to manage live call traffic easily.
- Monitor and improve performance using SLA tracking, wallboards, and real-time reports.
- Integrate with your CRM or Helpdesk — no more switching between tools.
Ideal for: Franchise shops, e-commerce stores, electronics retailers, automotive dealerships, and any customer-facing retail business.
2. Omnichannel Messaging — Be Where Your Customers Are
Today's customers want flexibility. Some prefer calling, others want to text on WhatsApp or send an SMS.
With Yeastar's Omnichannel Messaging, you can connect all these communication channels — phone, message, and video — under one single platform.
Here's what makes it powerful:
With Yeastar's Omnichannel Messaging, you can connect all these communication channels — phone, message, and video — under one single platform.
Here's what makes it powerful:
- Message customers through one business number.
- Manage all conversations in a single unified inbox.
- Switch from chat to call in one click.
- Integrate unlimited WhatsApp or SMS trunks for multiple stores and teams.
This ensures no message goes unanswered — and every customer interaction feels seamless and professional.
3. Linkus UC Clients — Stay Connected Anywhere
In retail, your team is always on the move. From store floors to logistics, mobility is key.
Linkus UC Clients make it easy for your staff to stay connected no matter where they are — in-store, on the road, or working remotely.
Available on Web, Mobile, and Desktop, Linkus brings all communication tools together.
Features your team will love:
Linkus UC Clients make it easy for your staff to stay connected no matter where they are — in-store, on the road, or working remotely.
Available on Web, Mobile, and Desktop, Linkus brings all communication tools together.
Features your team will love:
- Internal calling, instant messaging, and video conferencing
- Presence indicators and company-wide phonebook
- Call flip and switch between devices
- Team chat, file sharing, and call recording
- Remote working capabilities
This means your store manager in Karachi can call the inventory team in Lahore or your e-commerce support agent in Islamabad — all from one unified app.
4. Multisite Interconnect — Connect All Your Stores
Running multiple stores or franchises across Pakistan? Yeastar PBX makes it easy to interconnect your head office, branch stores, warehouses, and mobile teams.
You can make free internal calls between all company extensions, improving collaboration and slashing telecom costs.
You can make free internal calls between all company extensions, improving collaboration and slashing telecom costs.
Example: Your warehouse staff in Faisalabad can instantly connect with sales teams in Karachi or customer support in Lahore — without relying on external lines.
5. Reliable Business Continuity — Always Stay Connected
Downtime in retail means lost revenue.
Yeastar ensures business continuity with Hot Standby and Disaster Recovery solutions — so your communication system stays online, even in case of server failure or power outage.
Whether you prefer on-premises deployment or cloud hosting, Advance Resources helps you set up a secure, reliable, and high-performance system for your retail operations.
Yeastar ensures business continuity with Hot Standby and Disaster Recovery solutions — so your communication system stays online, even in case of server failure or power outage.
Whether you prefer on-premises deployment or cloud hosting, Advance Resources helps you set up a secure, reliable, and high-performance system for your retail operations.
6. Easy Scalability — Grow Without Limits
As your retail business expands — more locations, more employees, more customers — Yeastar PBX grows with you.
You can instantly add new users, connect new branches, and enable more communication channels without complex setup or huge costs.
No matter how big or small your retail business is, Yeastar ensures simple scalability, flexibility, and cost efficiency.
You can instantly add new users, connect new branches, and enable more communication channels without complex setup or huge costs.
No matter how big or small your retail business is, Yeastar ensures simple scalability, flexibility, and cost efficiency.
7. Enterprise-Grade Security
In retail, protecting customer data is non-negotiable.
Yeastar's PBX solution provides end-to-end encryption for all calls and messages, ensuring your customer and business information remains private and secure.
Advance Resources helps configure and monitor security settings to keep your communication infrastructure fully compliant and protected.
Yeastar's PBX solution provides end-to-end encryption for all calls and messages, ensuring your customer and business information remains private and secure.
Advance Resources helps configure and monitor security settings to keep your communication infrastructure fully compliant and protected.
Department-Wise Benefits
Sales Teams
Empower your sales staff to stay connected — in-store or on the move.
Top Features:
Top Features:
- Linkus UC Clients for mobile, desktop & web
- Presence & phonebooks for quick access
- Team chat & video meetings
- Call flip, auto-clip, and remote working tools
Customer Service
Deliver prompt, personalized, and efficient customer service across all channels.
Top Features:
Top Features:
- Integrated call center & omnichannel messaging
- Smart IVR, call routing, and queue callbacks
- CRM and helpdesk integration
- Works seamlessly with Yealink, Jabra, Poly, and EPOS headsets
The result? Smoother operations, faster responses, and happier customers.
Warehouse & Logistics
Keep warehouse teams aligned and connected in real-time.
Top Features:
Top Features:
- Mobile & desktop Linkus UC apps
- Team chat and presence visibility
- Video call and intercom for quick coordination
- DECT phone integration for hands-free mobility
- Paging system for instant alerts
No more miscommunication or delays — everyone stays on the same page, improving productivity and order accuracy.
Why Choose Advance Resources in Pakistan
Advance Resources is the official distributor of Yeastar and Yealink in Pakistan, offering end-to-end business communication solutions.
From installation and configuration to ongoing support and integration, we help retail businesses modernize their communication systems for better efficiency and growth.
Our Key Strengths:
From installation and configuration to ongoing support and integration, we help retail businesses modernize their communication systems for better efficiency and growth.
Our Key Strengths:
- Official Yeastar & Yealink Partner
- Local technical support team
- On-site deployment across Lahore, Karachi & Islamabad
- Scalable packages for SMEs and enterprises
- End-to-end communication, IT, and networking solutions
Ready to Modernize Your Retail Communication?
Whether you're an emerging retailer or an established brand, Advance Resources helps you bring all your communication tools together with Yeastar PBX Retail Solution — making it easier to connect, serve, and grow.
